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BOSEbuild Sound App Privacy Policy

BOSEbuild Sound App Privacy Policy

Ensuring that you understand what information Bose Corporation collects about you, how we use and share this information, and the steps you may take to limit such use or sharing, is fundamental to our respect for our customers and the users of our mobile apps.  

This Privacy Policy is specific to the BOSEbuild Sound App (the "app").  It does not apply to other Bose apps, the website, or other Bose websites, including our country-specific sites, or products or services.  Each of those other apps and websites has its own privacy policy, many of which can be accessed through the main Bose website.  This policy also does not apply to the BOSEbuild e-commerce or support websites.

Bose does not collect any information through the app that we can use to directly identify you by name.  As discussed below, however, the app does automatically collect certain information from your mobile device for internal analytics purposes.  The collection, use, and sharing of such information is subject to this Privacy Policy. 

Our collection and use of information

Bose does not collect any information through the app that we can use to directly identify you by name.  Users do not create accounts or supply any login information.  And although the app permits users to record sounds using their device microphone, the recordings are stored locally on the device and cannot be accessed by Bose.      

Analytics via log data, cookies, web beacons, and other tracking mechanisms.  When you use the app, it automatically receives and records certain information from your mobile device that we and our partners use for our internal analytics purposes.  This may include such data as your IP address and domain name, your software and hardware attributes (including device IDs), your Internet service provider, information about how you use the app during your current session and over time, the functions and features that you use in the app, the date and time that you use the app, and a variety of other information.  To do this, we or our analytics partners may use a variety of technologies, including log files, cookies, pixel tags (or web beacons), scripts, or other tracking mechanisms that recognize your mobile device and gather information about its online activity. The app uses third party service providers, including but not limited to, Flurry, Crashlytics, Mixpaneland Localytics  to provide important analytics information.   

Cookies are small files that are stored on your mobile device.  A cookie can allow an online service to recognize your mobile device and to obtain certain information about that device and how you use it.  A pixel tag (or web beacon) is a small block of code that usually consists of a single-pixel image.  It can be installed in, or called by, a webpage or app and be used to retrieve information about your mobile device and your use of an app.  The BOSEbuild Sound app also uses tracking mechanisms embedded in software development kits, or SDKs. 

We use the information that we collect through these tracking mechanisms to support our internal operations, including:

  • To count unique app users and identify trends among users;
  • To analyze how users use the app and various app features;
  • To measure the popularity and effectiveness of different app content and features; and
  • To improve the app and enhance users' experiences.

Sharing of information with third parties 

We may partner with certain third parties to collect and analyze the information discussed above.  These third parties may use log files, cookies, pixel tags, or other tracking mechanisms.  The app uses third party service providers, including but not limited to Flurry, Crashlytics, Mixpanel and Localytics for the purposes discussed above.  We also use service providers such as Segment that enable us to better control data from the app and direct it to our third-party analytics service providers.  

If you are concerned about having cookies on your mobile device, you can block them by changing your user settings.  You can also opt out of most analytics tracking in the app by changing your user settings through your device's operating system.  Go to Settings > Sound > Advanced > Analytics.  After navigating through those steps in the settings menu, choose "Don't Send" to opt out of most analytics tracking.  Although the app currently does not respond to other types of "do not track" requests, you can limit tracking by taking the steps above.  Please note, however, that some tracking data, such as server logs, may continue to be collected unless you fully delete the app from your device.

In addition, Bose may use other third party service providers to host and manage the app.  These third parties may collect and/or use your information to assist Bose with respect to the purposes discussed above.  

Finally, Bose may use or share your information with third parties:                                

  • To respond to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims;
  • When we believe in good faith that it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to our property or the physical safety of any person, or violations of our terms and conditions;
  • As otherwise permitted or required by applicable law.

Children's Privacy 

The BOSEbuild app contains activities for adults and children of all ages.  The app does not collect any personal information (as defined in the Children's Online Privacy Protection Act, 15 U.S.C. §§ 6501–6506) from users.  Although the app does collect and track certain device-specific data as described above, any persistent identifiers are used and shared only for the internal operation of the app.  Further, the app does not permit visitors of any age to publicly disclose information about themselves.  Nonetheless, any parent or guardian who believes that personal information from his or her child was collected by Bose (either through the app, through a Bose website, or otherwise) may review such information, have such information deleted, and/or refuse to permit further collection or use of the child's information.  To do so, you can send us an email at  Or you may contact us by phone at 1-800-999-2673.  Outside the United States, please call 1-508-766-1099.


Bose takes steps to protect users against loss or unauthorized access, use, modification, or deletion of data in connection with the app.  Although we take these steps, we cannot guarantee that information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Additional information

We reserve the right to amend this Policy at any time.  We will make the revised Policy accessible through the app, so you should review the Policy periodically.  If we make any material changes, we will notify you in accordance with applicable law.  

If you have any questions or concerns about this Privacy Policy or about the information that Bose collects about you in this or other contexts, please send us an email at  

You may also contact us at 1-800-999-2673.  Outside the United States, please call 1-508-766-1099.

Revised  June 12, 2017




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